Home delivery - Colissimo without signature and with signature (2 to 3 business days): Dispatch within 2 to 3 business days.
Chronopost - Delivery to a Pickup relay point: Parcels are dispatched on the second business day following the day the order is processed.
Chronopost18: If your order is placed before 9 a.m., it will be dispatched the same day and delivered the next day before 6 p.m. For any order placed after 9 a.m., it will be dispatched the day after the order is processed, from Monday to Friday (excluding: public holidays, traffic restrictions, force majeure, exceptional circumstances, or generally any other event not attributable to La Poste).
Any purchase made on the website (excluding personalized items) may be exchanged, credited, or refunded, provided thatthe item is returned within 14 days after the order delivery date.
Returned items are refunded within 2 to 7 days after we receive them.
For any issue arising after this period, please contact us via the contact form so that we can assess the issue and find the best solution to meet your needs.